Privacy Policy

1. Introduction

Home Pro Appointments ("we," "our," or "us"), operated by Lead Pilot USA, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website homeproappointments.com and homeproappts.com (the "Sites") or use our services.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email, phone number, address)
• Business information (company name, license numbers, service areas)
• Billing and payment information
• Communication preferences
• Service history and appointment records

Automatically Collected Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on our Sites
• Referring website addresses
• Geographic location data

3. How We Use Your Information

We use collected information for the following purposes:

• Providing and managing contractor lead services
• Processing appointments and service requests
• Communicating about your account and services
• Sending marketing communications (with your consent)
• Improving our website and services
• Complying with legal obligations
• Protecting against fraud and unauthorized access

4. Information Sharing

We may share your information with:

• Contractors and service providers to facilitate appointments
• Payment processors for billing purposes
• Analytics providers to improve our services
• Legal authorities when required by law
• Business partners with your explicit consent

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Request data portability

To exercise these rights, contact us at info@leadpilotusa.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and understand usage patterns. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our Sites may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: